Danielle Day is Head of Systems and Automation at Family Legal Ltd. Danielle Day leads systems, automation and technology-enabled improvements across the group.
A group of this shape runs on its operational systems. Danielle Day is responsible for implementing those systems, for the automation that keeps them efficient, and for the project delivery that gets them live.
Danielle Day also leads the part of the work that is easiest to underestimate, which is supporting teams through the change when something new goes live. A system that people cannot use has not been implemented.